Save 15% with code SAVE15 at checkout thru 10/18/21

Shipping Policies

 Unfortunately, USPS is experiencing delivery delays due to the ongoing pandemic and recently extended delivery times. Our sincerest apologies for any inconvenience, and thank you in advance for your patience.

 Continental US Shipping Rates:

Callisters Christmas ships all orders by United States Postal Service (USPS), First Class Mail or Priority Mail. Shipping fees are $5.95 for orders under $20.00, $9.95 for orders over $20.00 and FREE SHIPPING for orders over $75.00.

Delivery Time may vary by destination. Delivery time for First Class Packages is approximately 6-14 days. Delivery time for Priority Packages is approximately 6-10 days.  

*Canadian Shipping Rates: Callisters Christmas ships all orders by USPS Priority Mail.   *Free Shipping Offers Excluded

Canadian Shipping Fees Listed below:  
Up to $75.00 - $37.95
$75.01 to $250.00 - $39.95
$251.00 to $350.00 - 49.95

Please note there are some shipping situations beyond our control. Callisters Christmas cannot be held responsible for:

    • Undeliverable packages: when a package is returned to us because you entered the wrong address at checkout or it is determined to be “undeliverable” by the USPS
    • Missing packages: when a USPS Carrier has confirmed the package as delivered but you do not receive it
    • Delivery delays due to weather: when an order is delayed due to weather or other environmental conditions out of USPS or Callisters Christmas' control.
    • Delivery delays due to Covid-19: packages may experience a longer delivery time due to limited transport capabilities.

Order Processing

Our goal is to process every order within five days. We will do our best to send out every order as quickly as possible.

You may experience delivery delays if:

    • We need to clarify personalization requests, ascertain shipping information or confirm any other order details. We will promptly contact you by phone or email with any questions, but your order will be on hold until we receive an actionable response.
    • An ornament is out of stock and we are waiting for a new shipment. We will email you and give you the option of waiting for the ornament, exchanging the ornament or canceling the order.

Resin ornaments are wrapped in bubble wrap and snugly packed into shipping boxes. Glass ornaments are packaged in gift boxes and secured in shipping boxes.